Shipping policy

We aim to make your candle experience smooth and stress-free.

Dispatch Time

  • All orders are processed and dispatched within 48 business hours.
  • During launches, sales, or public holidays, slight delays may occur—but we’ll always keep you updated.

Delivery Timeframes

  • Standard Shipping (Australia): 2–8 business days
  • Express Shipping (Australia): 1–3 business days
  • All orders include tracking information, emailed once dispatched.

Please note: Estimated delivery times are based on Australia Post guidelines and may vary due to location or seasonal demand.

Shipping Rates

  • Free standard shipping on all Australian orders over $100.
  • Express shipping available at checkout for an additional fee (calculated based on location).

Address Accuracy

Please ensure your shipping details are correct at checkout. We are not responsible for lost items due to incorrect or incomplete addresses. If a parcel is returned, reshipping costs may apply.